Just to let you know...
・Payment - Mostly the salon is CASH ONLY as all therapists are self-employed.
We do now take card payments for retail products, vouchers & appointments WITH JO ONLY.
・Booking - Advanced booking is always recommended as we get very busy, especially at evenings, weekends, summertime & Christmas.
Our easy to navigate online booking system lets you book in up to 6 months in advance, & cancel/rearrange treatments up to 48 hours before your appointment.
A non-refundable booking fee will be taken to secure your appointment. See booking system for T's & C's.
・Parking - There is Pay & Display parking available directly across the road, & also just a short walk away at the old Cattle Market & on the Market Place.
There is also FREE on street parking available a short walk away from the salon.
There are lots of free Short Stay bays available. We don't advise parking in these for longer appointments as the traffic wardens round here are like ninjas!
・Cancellations/No Shows - No shows & last minute cancellations have a detrimental impact on small businesses like ourselves.
A 24 hour notice period is required to cancel any bookings.
Failure to cancel before 24 hours of your appointment will result in a 50% charge.
No show appointments will require a 50% charge for the missed appointment, and also a 50% non-refundable fee for any future bookings (the time frame given to pay this fee is at the therapists discretion).
・Punctuality - If you are late for your appointment we will try our best to still perform the full treatment in the time remaining. However, sometimes this is not possible, therefore your treatment will be shortened accordingly but still charged at the full price.
We try to stick to our schedule & stay on time as much as possible. However, sometimes things happen out of our control. If we are running late for your appointment we will try & let you know where possible. Rest assured your full treatment will still be carried out.
・Vouchers - Wahaay! You've been lucky enough to be bought one of our vouchers!
Vouchers have a 1 year expiry date & they cannot be used after this time. Please make sure you bring your voucher with you to your appointment.